CEMOTO electric dirt bikes are intended for off-road use on private land with permission or designated tracks where these vehicles are permitted. They are not sold as street-legal bicycles. Follow the rules of the riding venue. For pedal-assist e-bikes, check the specific model's classification and applicable local requirements; do not assume the same access rules apply to every electric bike.

There is no single age recommendation for every CEMOTO electric dirt bike. Suitability depends on the specific model, rider height, inseam, experience and ability to control the bike. For example, the D02 Classic lists a rider height of approximately 4'11"–5'10" (150–178 cm) and a 28.74-inch seat height. Height alone does not establish suitability. Review the model manual and venue rules, and contact support before ordering for a minor. Teen riders need responsible adult supervision and appropriate protective equipment.

Top speed depends on the model and configuration. The U.S. D02 Classic product page lists up to 40 mph. This is a manufacturer-stated maximum, not a guaranteed operating speed or a recommendation to ride at that speed. Rider weight, terrain and conditions affect performance. Check the exact model page for its current specification and ride only within your ability and the venue rules.

Range varies by model, battery and riding conditions. The U.S. D02 Classic product page lists up to 30 miles per charge. This is a manufacturer-stated maximum, not a guaranteed real-world range. High speed, hills, heavy loads, temperature, tire pressure and frequent acceleration can reduce range. Do not expect maximum range while riding at maximum speed; plan a battery reserve for the return journey.

Compare rider fit, seat height, bike weight, battery, wheel size and intended riding conditions before comparing power. Review the current specifications for D02 Classic, D02 Track, D03 Pro and D03 Beast. Model and market configurations can differ. If you are unsure, send support the rider's height, experience and planned riding location before purchasing.

Charging time depends on the battery, charger and starting charge level. The U.S. D02 Classic product page lists approximately 6 hours. Follow your specific model manual and use the supplied compatible charger or a replacement approved for that model. Do not use a charger simply because its connector fits. Stop charging if the battery or charger is damaged or behaves abnormally, and contact support.

Wear a properly fitted helmet and suitable eye protection, gloves, boots and protective clothing. Follow the model manual for assembly and pre-ride checks, including brakes, tires, steering, fasteners and battery security. Confirm permission to use the private land or track and follow its rules. Do not ride if the bike has an unresolved fault.

No, We only ship to the lower 48 states in the US.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We believe that communication is the best way to solve the problem. Please contact us in time. To help you solve the problem as quickly as possible, please describe the problem in detail and provide photos and videos so that we can find the problem.

For pre-orders, please refer to the shipping date on the product page. A shipping confirmation email will be sent to your email once the order has shipped. The carrier is FedEx or others. Once the items arrived in our warehouse, please allow 2~7 business days for your shipment to arrive at your address. For any third-party shipping, we cannot provide any additional shipping information or documentation. Any delivery dates provided by Cemoto are estimates.

You can contact us through our contact page! We will be happy to assist you.